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Richmond grocery giant to suspend temperature checks

While many businesses have adopted temperature checks at their stores, one Asian grocery giant has decided to suspend these checks as of June 9.
A T&T Supermarket employee checks a customers temperature with an infrared thermometer
A T&T Supermarket employee checks a customers temperature with an infrared thermometer

While many businesses have adopted temperature checks at their stores, one Asian grocery giant has decided to suspend these checks as of June 9.

All T&T Supermarket locations across Canada, including two in Richmond, will be suspending temperature checks at the door after finding the numbers “inaccurately high.”

According to Tina Lee, CEO of T&T Supermarkets, the high temperature numbers was a result of customers lining up outside of the grocery store on a hot weekend in Toronto.

“We don’t want to be turning away customers that are registering a high temperature just because they have been standing outside in the heat, or just coming in after some outdoor activity,” said Lee in a statement.

Company employees will still undergo mandatory temperature checks, while shoppers are asked to still wear masks when entering the store.

T&T was one of the first stores that implemented temperature check protocols with the intention to prevent the spread of COVID-19 in April.