Just ask around the office — who has a story about an Amazon delivery gone wrong?
Co-worker #1: My husband bought me a reader for Christmas. He received notice that it would be delivered on a certain day. When it didn’t arrive, he tracked the order. Amazon said it had been delivered. I happened to go out a door we rarely use and there it was under our barbecue. It had been left in the rain for two days.
Co-worker #2: They delivered an iPad to my house and put it behind a planter in the rain. I didn’t find it until a week later.
Amazon may have tried out its first PrimeAir drone delivery last December but it hasn’t abandoned its on-the-ground delivery system yet.
The online store has recently introduced a new locker service, with Vancouver joining Toronto as the first cities in Canada to get them. Over the winter, five of the new lockers where installed in and around Vancouver.
“Lockers are a safe, secure, and convenient way for our customers to receive their Amazon packages and can do so at any time up to three business days after their order has been delivered to a locker,” a company spokesperson said in an email.
Amazons bright yellow lockers look like the Canada Post neighbourhood boxes that replaced door-to-door delivery in some neighbourhoods.
When you make an order, you search for the locker nearest to you. When we entered the Courier’s address, we were given a choice of 20 different pick-up locations; all of them were identified as post office outlets. You choose the location that’s most convenient, add the locker to your address book and then select that locker when you check out.
You have three days to pick up your order — three days when it doesn’t matter whether it’s raining or not.
