With four stores in the Lower Mainland area, West Coast Liquor Company has developed a reputation as a community liquor store focused on customer satisfaction.
"Our customer service is phenomenal," says Micheal Smith, General Manager of West Coast Liquor Company. "We definitely go above and beyond to help the customer. Our stores are clean and well organized and we give our customers the time they need to browse and properly choose the right product, whether it's for a special event, a gift, or just a nice bottle of wine for dinner."
Owned by Gibson Hospitality Inc., the people who brought us the Foggy Dew Irish Pub and other venues, West Coast Liquor Company has been around since December 2004.
"We opened our first store in Burnaby," Micheal says, "and that was quickly followed by the other three stores. We also have our eye on expansion into other localities in the future."
If you can't make it to the store, West Coast Liquor Company offers home delivery at a nominal cost.
"We have an online store," Micheal explains, "and you can order whatever you see there for delivery between 9am and 10pm. There's a small charge, less than the cost of a taxi, and we deliver just about anywhere on the south slope in both Vancouver and Burnaby."
The minimum order is just $25 and turnaround time is usually within the hour up to the 10pm cut-off time.
"There's also our VIP loyalty program," says Micheal. "For every $500 you spend in the store, you'll receive $25 in store credits that can be used at any of our stores."
"We always have someone on the floor who knows the products well," Micheal notes. "The product knowledge within all our stores is amazing and staff are on hand to provide advice or some education about our various products to the customers."
To check out the diverse selection of wines, beers, and coolers available at West Coast Liquor Company, call 604.327.1113 (Fraser Street) or 604.669.1121 (Kerrisdale); visit the website; or stop by the Vancouver outlets at 6295 Fraser Street and 5503 West Boulevard (Kerrisdale). West Coast Liquor stores can also be found on Facebook and Instagram.