In 60 years, Milani Plumbing, Drainage & Heating has grown from a one-man business to Vancouver’s largest plumbing service firm.
When Demetrio Milani, affectionately known as “The Chief,” started his plumbing business in 1956, he couldn’t have imagined that by 2016, Milani’s would become the leading one-stop plumbing shop and service for families and businesses in Vancouver and the Lower Mainland.
“The Chief’s son, Vern Milani, now runs the business,” says Michael Hoang, the company’s marketing coordinator. “We’re the biggest plumbing service firm serving Vancouver and the Lower Mainland. We can help with any plumbing need and we also specialize in drainage, heating systems, and air conditioning.”
Known as the company that’s big enough to do the job, but small enough to care, Milani Plumbing instills its founder’s core values of passion, integrity, professionalism, and empathy into every employee.
“We incorporate these values into our day-to-day operations,” Michael says. “We put a huge emphasis on customer service. Any time a customer feels they have a concern, we try to resolve that issue within two hours of them calling. It’s very important to us.”
One of life’s common annoyances is not being able to reach a plumber when you need one – usually in the middle of the night or on a weekend.
With Milani Plumbing, that’s never the case, says Michael.
“We have live operators 24/7 to take our customers’ calls. Whether it’s a plumbing issue, or a problem with your drainage, furnace, or air conditioner, our 24-hour emergency service is always there to help.”
For more information about a Vancouver Plumber and information on Milani Plumbing, Drainage & Heating or a free estimate on your next family home plumbing project, call 604.630.7736, check out the website at http://www.milani.ca, or email firstname.lastname@example.org. Milani Plumbing, Drainage & Heating can also be found on Facebook and Twitter.